Need help? Email us at support@himasrafeek.com and we’ll get back to you, usually within 2 business days.
Contact
For any question, bug report, feedback, or account request regarding Salah Tracker, contact:
- Email: support@himasrafeek.com
Frequently asked questions
My prayer reminders stopped firing. What should I do?
Open the App every few days so it can refresh its schedule, and make sure notifications are allowed for Salah Tracker in your phone’s Settings. On iOS, enable “Time Sensitive” notifications so the adhan can sound during Focus/Do Not Disturb.
The adhan is silent when my phone is on silent.
On iOS, standard notifications respect the physical silent switch. Turn the ringer on, or keep the App’s Time Sensitive notifications enabled. On Android, ensure the prayer notification channel is set to an audible importance.
Why does the notification play a short tone instead of the full adhan?
iOS limits notification sounds to about 30 seconds, so the alert plays a real adhan clip up to that limit. The full-length adhan can be auditioned inside the App.
Are my prayer times accurate?
Times are calculated on your device from your location and the calculation method you select in Settings. If they differ from your local masjid, choose the method your community uses.
Do I need an account?
No. Salah Tracker is fully usable offline with no account. An account is optional and only used for cloud backup and sync across devices.
How do I delete my account and data?
See Delete Your Account & Data for step-by-step instructions.